Overview
Evaluate & Iterate focuses on assessing product performance and making data-driven decisions to enhance quality and effectiveness. Regular evaluation ensures products meet defined success criteria and align with customer and business needs.
4. Evaluate & Iterate Process
How We Do It
- Establish Core Funnel KPIs: Define and track key performance indicators that align with business objectives and user success metrics
- Run Bi-Weekly Funnel Reviews: Conduct regular analysis sessions to review conversion data, identify bottlenecks, and track improvements
- Root-Cause Analysis: Deep dive into data to understand why certain metrics are underperforming and identify actionable solutions
Outcome #9: Product Conversion Funnel Data Dashboard
A comprehensive real-time analytics dashboard that visualizes the entire user journey, including:
- User acquisition metrics and traffic sources
- Conversion rates at each funnel stage (awareness, consideration, decision, retention)
- Drop-off analysis with specific friction points identified
- Cohort analysis to track user behavior over time
- A/B test results and experiment performance
- Revenue impact and customer lifetime value metrics
- Real-time alerts for significant metric changes
Outcome #10: Funnel Review & Analysis Report
Bi-weekly comprehensive reports that provide actionable insights and strategic recommendations, including:
- Executive summary with key findings and recommendations
- Detailed performance analysis with period-over-period comparisons
- User behavior patterns and journey mapping insights
- Competitive benchmarking against industry standards
- Root cause analysis for underperforming metrics
- Prioritized action items with expected impact and effort required
- Success stories and learnings from implemented improvements
Supporting Activities
Marketing Collaboration Requests
Based on evaluation insights, we coordinate with marketing for:
- Website Content Updates: Request changes to product pages, feature descriptions, and value propositions based on user feedback
- New Materials Creation: Commission articles, videos, case studies, and tutorials to address identified user needs
- Tracking Points Implementation: Build key analytics touchpoints to measure marketing campaign effectiveness
Next Steps
Evaluation insights ensure ongoing alignment with customer needs and business priorities.